Privacy Policy
Last updated: 2026
Refillery BP Kingston SE (ABN 55 691 940 931) (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, disclose and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Information we collect
We may collect personal information you provide directly to us, including:
- your name, phone number and email address;
- order details and preferences when you order in store or online;
- messages you send us through our contact form or by email; and
- payment information, which is processed securely by our third-party payment and online-ordering providers — we do not store your full card details.
We may also automatically collect limited technical information, such as your device type, browser and the pages you visit, to help us improve our website.
How we use your information
- to prepare, process and fulfil your orders;
- to respond to your enquiries and provide customer service;
- to operate, maintain and improve our website and menu; and
- to meet our legal and regulatory obligations.
Online ordering
Online orders are placed through a third-party ordering platform. Any information you provide during checkout is handled in accordance with that provider’s own privacy terms as well as this policy.
Disclosure
We do not sell your personal information. We may share it with service providers who help us run our business — such as online-ordering, payment and delivery partners — and where required or permitted by law.
Data security
We take reasonable steps to protect your personal information from misuse, loss and unauthorised access. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Access and correction
You may request access to, or correction of, the personal information we hold about you by contacting us using the details below. We will respond within a reasonable time.
Cookies
Our website may use cookies and similar technologies to remember your preferences and understand how the site is used. You can disable cookies in your browser settings, though some features may not work as intended.
Changes to this policy
We may update this policy from time to time. The current version will always be available on this page.
Contact us
If you have any questions about this policy or the personal information we hold, please contact us:
- Refillery BP Kingston SE
- 12 Princes Highway, Kingston SE, SA 5275
- Phone: (08) 8704 0716
- Email: kingstonse@elitefuels.com.au